Resortalia: your team of property and community management professionals

In Resortalia we know exactly what our role is stemming from the question: What is community property management? This term designates a community manager who manages properties within and is responsible for ensuring the correct running of the installations, controlling the financial, technical and legal issues necessary for optimal maintenance and economic management.

“From Resortalia we pledge on an economically efficient model so that both the community as a whole and its owners obtain the best possible results”

One of the best guarantees from Resortalia is that the work is done by experienced economists and experts in the latest updates in accounting and financial matters within this complex sector of property management that will ensure and the achievement of the effective management of a community of owners.

Resortalia guarantees significant savings and customized solutions that will help the daily activity of presidents and committees, offering effective and real support in order to achieve community objectives. Resortalia is a commited quality and commitment company in quality property and community administration.

Resortalia handles the management of numerous multilingual complexes and urbanisations, among which include:

What do we do?

In Resortalia, all financial aspects are carried out by economists who are experts in the latest accounting trends and financial matters regarding the property management sector, in order to achieve effective management of communities, achieving significant savings by offering on-going advice to the community representatives, president, committees and all its members:

Economic

  • Comprehensive community accounting.
  • Comprehensive management of general expenses.
  • Preparation of budgets and reports with accountability.
  • Management of insurance compensation via the owner´s insurance policies.
 
 

Legal

  • Oversee the Bylaws and the Horizontal Property Law.
  • Enforce the legal and regulatory norms on co-ownership property.
  • Legal court claims for unpaid community fees.
  • Urgent action after approval and agreement from the community President.
 

Control

  • Maintenance of updated owner database.
  • Drafting and notification of meeting minutes.
  • Preparation and notification of agendas from General Meetings.
  • Execution of the general actions and duties for the administration and conservation of the complex.
 

  Other elements

  • Advise the President of the application of constraints or sanctions.
  • Issue formal police complaints in the event of any illicit act that occurred inside the complex / urbanisation.
  • Let the Presidency know about any damage, acts of vandalism or illegal occupation.
  • Receive questions and suggestions of any member of the community.
 

How do we do it?

In Resortalia, all financial aspects are carried out by economists who are experts in the latest accounting trends and financial matters regarding the property management sector, with the sole purpose of making sure the community reaches its maximum capability capacity. This results in achieving significant savings along with continuous advice to resolve all and any problems that are associated with the functions of a president or community committee. Resortalia will also take care of:
  • Maintenance of an up to date owner’s database.
  • The integral accounting of the owners’ community.
  • Prepare and notify official meeting calls for General Meetings with their respective agendas.
  • Draft and notify all community members of the meeting minutes.
  • Resortalia will execute the Annual General Meeting Minutes for administration and conservation of the facilities of the property complex.
  • Carry out urgent actions prior to approval from the President.
  • Legal court claims for unpaid community fees.
  • Safe guard and enforce bylaws and the Horizontal Property Law.
  • Enforce the legal and regulatory norms on co-ownership property.
  • The integral management of general expenses.
  • Legal advice for Presidents with regards to court proceedings and of the application of constraints or sanctions.
  • Report the occurrence of any illicit act inside the property complex.
  • Inform the Community President of any act of illicit occupation or damage.
  • In Resortalia we will take care of the preparation of budgets and reports with accountability.
  • Management of Community insurance along with claims and community compensation.
  • Receive queries and suggestions from any community member.

¿Cómo ayudamos a tu comunidad de propietarios?

  • Respetando siempre la Ley de Propiedad Horizontal 49/1960– modificada por la Ley 8/1999–  y cumpliendo escrupulosamente la normativa legal aplicable a su comunidad.
  • Actuando de manera proactiva a las necesidades de la Comunidad, velando por el buen régimen de la propiedad, el mantenimiento y conservación de sus instalaciones y servicios.
  • Preparando un minucioso plan de gastos e ingresos, con transparencia en la elaboración de presupuestos y con simplicidad y exactitud en la presentación de la información contable; así como proporcionando servicios de atención al cliente en varios idiomas y en cualquier momento.
  • Con un compromiso en la rapidez, agilidad y calidad del servicio, proporcionando toda la información a los propietarios y actuando de manera proactiva a las necesidades de la comunidad; haciéndonos valer de los beneficios de las nuevas tecnologías para facilitar, aún más, el contacto con los propietarios no residentes (correo electrónico, videoconferencias y oficina web).